FAQ
Everything You Need to Know Before Your Beach Day
Find answers about reservations, Beach Experiences, arrival, Concierge Services, weather, and cancellations.
Reservations
Select your preferred experience, date, beach location, arrival time, and enhancements, then submit your reservation request. N.B.C. will review availability and contact you with confirmation and the next steps.
No. Submitting the form sends an availability request. Your reservation is confirmed only after N.B.C. reviews the details and sends you a confirmation.
Contact N.B.C. as soon as possible. Requested changes are subject to availability and may be governed by the cancellation and modification terms provided with your confirmation.
Beach Experiences
N.B.C. offers three four-hour experiences: Classic Escape for up to two guests at $179, Coastal Comfort for up to four guests at $299, and Signature Experience for up to six guests at $429.
Every reservation includes professional delivery, complete setup, towels, a cooler with bottled water and ice, and teardown after your reserved time. Equipment quantities depend on the experience selected.
Each core Beach Experience includes four hours of reserved beach time. Additional time may be requested as an enhancement, subject to availability.
Yes. Available enhancements include an additional chair, additional umbrella, an additional hour, paddleboard, and celebration add-ons.
Every Beach Experience includes bottled water and ice. Additional drinks, snacks, and other requested items are available separately through Concierge Services.
Location and Arrival
Your setup will be placed at your confirmed service location. Exact placement depends on beach access, conditions, crowding, and safety. Arrival and location instructions will be sent before your scheduled time.
Bring your personal beach items, swimwear, sunscreen, and anything specific to your needs. N.B.C. provides only the equipment and inclusions listed with your selected experience and enhancements.
N.B.C. removes the provided equipment after your reserved time. Guests are responsible for their personal belongings and any items they bring to the beach.
Concierge Services
Concierge Services provide on-demand refreshments, ice, beach essentials, local pickups, additional equipment, and special-request assistance.
No. Concierge Services may be requested separately, whether or not you have reserved a Beach Experience.
Submit a request through the Concierge Services page. Availability depends on the requested item, beach location, service area, and timing.
Weather and Cancellations
N.B.C. monitors weather and beach conditions leading up to each reservation. If conditions prevent service, we will contact you with the options available under the Weather and Cancellation Policy.
Complete cancellation, modification, weather, and refund terms will be presented before payment and included with your reservation confirmation.
Still Have Questions?
Send N.B.C. your question and our team will respond with the information you need.